Self-storage, also known as self-store, is a convenient and flexible solution for findividuals and businesses looking to securely store their belongings or inventory. It works by allowing you to rent a private storage unit or outdoor container unit, which serves as a secure space for your items. These units come in various sizes to accommodate your specific storage needs, whether you have a few boxes of personal items or require storage for larger items like furniture or business inventory.
One of the key advantages of self-storage is the flexibility it offers. You are able to pay by the week and additionally, you have unrestricted access to your storage unit and your belongings during our regular opening hours. This means you can retrieve or add items to your unit at your convenience, making self-storage a hassle-free solution for both short-term and long-term storage needs.
If you have any questions or require assistance regarding self-storage, our team is here and eager to assist you. Please don’t hesitate to get in touch with us here.
At Porterstore, our minimum rental period is designed to offer you both affordability and flexibility. Initially, when you rent a storage unit with us, we provide you with the fantastic benefit of half-price storage for up to 8 weeks (4 weeks in Kendal). This special offer allows you to enjoy significant savings right from the start.
Following the initial month, we offer a flexible contract that allows you to choose how long you want to use the storage unit. We understand that your storage needs may change, so we’ve designed our contracts to be adaptable. This means you’re not tied into long-term commitments that don’t suit your requirements. In fact we only need one week’s notice to cancel your self storage contract!
Perhaps one of the standout features of our rental terms is that we offer refunds for any unused time during your storage period. This means that if you decide to vacate your storage unit before the contracted period ends, you’ll receive a refund for the time you didn’t use. We believe in fairness and transparency when it comes to our rental terms, ensuring that you only pay for the storage you need.
We’ve designed our payment system to offer you convenience and flexibility. When renting our self-storage units, you’ll make monthly payments. This means that your storage fees are due once a month, making it easy to manage your storage expenses.
Monthly payments provide you with a predictable and consistent billing schedule, which can be especially helpful for individuals and businesses managing their budgets. It eliminates the need to worry about weekly payments and allows you to plan your finances more effectively.
We understand that sometimes you need storage solutions at a moment’s notice, and at Porterstore, we aim to make the process as quick and convenient as possible. When you book one of our storage units, you can access it on the very same day (during opening hours). This means that if you require immediate storage for your belongings, you won’t have to wait for days or weeks to get started.
Our same-day access policy ensures that you can begin using your storage unit promptly, allowing you to efficiently manage your storage needs. Whether you’re mid move, downsizing, or simply looking to declutter, we’re here to provide you with swift and hassle-free storage solutions.
Absolutely, if you find that your storage needs have grown and you require additional space, you can seamlessly transfer to another room within our facility. We understand that flexibility is key, and we’re here to accommodate your changing requirements to ensure your storage experience remains convenient and hassle-free.
To open a contract for one of our storage units, we require the following documents, which should be presented in person for verification.
Photo ID: You can provide any one of the following as a valid form of photo identification:
UK or EU passport
Full driving licence
Official identity card
Proof of Address: We also need one document that serves as proof of your current address, and it must be dated within the last three months. You can choose from the following options:
Council tax bill
Bank statement
Paid utility bill
Tenancy agreement
By presenting one document from each category it allows us to verify your identity and address, ensuring the security of your contract and providing you with access to our storage units. If you have any further questions or need clarification on this process, please feel free to reach out to our team for assistance.
For our outdoor units, we offer 24 hour access. For our indoor units, your access will need to align with our opening hours. Our opening hours are as follows:
Adlington:
Monday to Friday: 8am-6pm
Saturday: 9am-4pm
Sunday: 10am-2pm
Kendal:
Monday to Friday: 8:30am-5:30pm
Saturday: 9am-4pm
For safety and security reasons, there are specific items that cannot be stored in our units. These include, but are not limited to:
Food
Living creatures
Flammable substances
Plants
Firearms, explosives, weapons, or ammunition
Hazardous substances
Items that emit fumes or odours
Currency
Please feel free to reach out to us if you have any questions about the suitability of specific items for storage, and our team will be happy to assist you.
Certainly! At Porterstore, we provide options for both short-term and long-term storage to meet your specific requirements. If you’re looking for long-term storage solutions and don’t need access, you can arrange it through our head office or by contacting us on the Andrew Porter Removals and Storage website. We aim to make long-term storage easy and accessible, ensuring your belongings are safely stored for as long as you need them. Feel free to explore our options and get in touch with us to discuss your long-term storage needs.
Yes, we do provide packing and unpacking services as part of our home removals service. Our experienced team can assist you with the careful packing of your belongings and the efficient unpacking at your destination, ensuring a stress-free and convenient moving experience.
For our business customers, we additionally provide collection services and efficient inventory management for your archived goods. Ask our team about our free collection service.
Absolutely, we cater to businesses with flexible self-storage contracts, and there is no minimum stay requirement. Our commitment nt to business customers extends to offering competitive rates to ensure you receive the best value for your storage needs. For specific details and pricing tailored to your business, we encourage you to get in touch with our storage centre. We’re here to provide you with a storage solution that suits your business requirements.
We offer both indoor and outdoor storage to suit your storage needs. Our outdoor storage containers range from 10 sq foot to 20 sq foot and are accessible 24/7. Each storage container is waterproof, sealed, and provides high security. Situated in a floodlit yard with a concrete surface and spacious parking, the area is monitored by 24-hour CCTV and access is granted through a gate with personal fob entry control.
At Porterstore, we offer a diverse range of business storage solutions tailored to meet the unique requirements of different industries and businesses. Our storage options include but are not limited to:
Warehouse Storage
Stock Storage
Tool Storage
Document and Archive Storage
Office Storage
Online Retailers and Amazon Sellers
Whether you’re an e-commerce business in need of space for your products, a warehouse seeking additional storage capacity, or a professional looking to store important documents securely, we have dedicated storage solutions to accommodate your specific needs. Please don’t hesitate to reach out to us to discuss your business storage requirements further; our team is ready to assist you.
We know your possessions are valuable and important to you, that’s why you are taking the trouble to store them with us! At Porterstore we do everything we can to make sure they are safe and secure, but there are some things we just can’t guarantee to safeguard your goods against, such as a warehouse fire.
Unfortunately, most home insurance policies don’t cover your possessions while they are stored away from your home address and in a self-storage facility. Those that do often exclude many specific storage perils. So, we have come up with a service that is specifically tailored to meet your storage needs and cover your contents.
In the past, customers have taken out their own insurance at the start of their storage period, then not let it continue. This meant they could not make a claim if the worst happened, or have storage compensation to offer if their goods damaged someone else’s possessions. For everyone’s peace of mind, we need to know that all customers are covered at all times – that’s why we insist that every customer must have contents protection for their goods while they are in our self-storage facilities. It’s worth noting that most of our competitors now take the same approach.
Porterstore’s Enhanced Liability Protection Service has been specially designed for the protection of your goods while they are in self-storage, and covers a wider range of potential perils than normal household insurance.
Our Enhanced Liability Protection Service has a number of benefits over most household insurance policies. It will protect your goods against:
Because our Enhanced Liability Service is designed specifically for your items in self storage , it does not affect the ‘no claims discount’ benefit on your home insurance policy or affect any claims you might make on your home insurance in the future.
Your quote for contents protection for your goods, through our Enhanced Liability Protection Service, will be based on the full replacement value of the goods you are storing with us. For an estimate, add up the full replacement value of the items you will place in your storage space and call one of our local storage facilities.
You will be asked to complete an inventory of all the items you put into storage – and in particular to identify any valuable items (valued at over £1,000) you want to put into storage. You will then establish the full replacement value of your contents. That way, not only do you only pay for what you need, but if anything’s damaged beyond repair while it’s in storage, you can be sure you will be compensated and paid the full replacement cost. The cost of our Enhanced Liability Protection Service starts from only £2.68 per calendar month.
Also, continuous protection for your valuables – Your cover is valid from the moment you put your valuables into self storage, right up to the second you take them away. And because everyone has either taken out our Enhanced Liability Protection Service, or confirmed the arrangement of their own insurance, you are fully covered if anyone else’s possessions cause harm to yours.
Also, your own dedicated account manager – We hope you don’t have to make a claim for any compensation ,but should the worst happen, rest assured that your own account manager, and the supporting team, are ready to deal with your claim quickly to make sure you get your payment as soon as possible.
You can take out your own insurance if you wish, but it must cover goods being placed in self storage. Not all household insurances will cover you whilst your possessions are in a self storage facility, so please check the terms of your policy do include self storage protection. You must provide us with proof of your cover if you are not using our Enhanced Liability Protection Service. Any policy must cover goods stored in a self storage facility and name the storage company you are storing at, along with the full postal address of the premises. It is your responsibility to keep your storage unit insurance documentation valid and up to date, and submit your renewal confirmation documents to us at the appropriate time, For more information on Porterstore’s Enhanced Liability Protection Service, please email sales@porterstore.com
The following goods must not be stored, and Porterstore accept no liability whatsoever or howsoever arising in respect of the following goods:
a. Bullion and money of every description for example, but without prejudice to the generality of this clause; cash, bank notes, coins, currency notes or currency of any kind;
b. Stamps, vouchers, tokens and/or tickets of any kind, credit and/or debit and/or cash dispenser cards of any kind, negotiable securities and any other documents negotiable as or equivalent to cash, and non-negotiables for example, but without prejudice to the generality of this clause; crossed cheques;
c. Livestock, bloodstock and living creatures;
d. Explosives and flammable goods;
e. Watches, jewellery (costume jewellery excepted), precious stones or gems or metals or items made from or containing such interests;
f. Foodstuffs regardless of the means of packaging;
g. Any items or goods which are excluded under the terms of the standard Self Storage Licence agreement
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